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Spa & Wellness

How to Get Therapeutic Massage Covered by Insurance

March 18, 2024
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Navigating the intricacies of insurance can be a daunting task, particularly when trying to get therapeutic massage covered by insurance. However, the benefits of therapeutic massage for physical and mental health are undeniable, which makes it increasingly acknowledge its validity as a form of treatment.

This comprehensive guide aims to make the process easier to understand and provide you with all the necessary steps and information to have your therapeutic massage covered by insurance.

Is Therapeutic Massage Covered by Insurance?

The coverage of therapeutic massage by insurance varies greatly depending on your policy, the reason for the massage, and the directives of the healthcare provider. Generally, if a therapeutic massage is deemed medically necessary – meaning it has been prescribed by a physician to treat a specific health condition – it is more likely to be covered.

Conditions such as chronic pain, recovery from certain injuries, or specific musculoskeletal problems are examples where therapeutic massage may be considered necessary. However, policies differ significantly between insurance providers, so it’s essential to understand the specifics of your coverage.

Steps to Secure Your Therapeutic Massage Covered by Insurance

Ensuring your therapeutic massage gets covered by insurance demands a proactive approach and an understanding of the specifics within your insurance plan. Here’s how you can navigate the process more effectively:

  1. Verify Your Insurance Coverage

    Initiate the process by contacting your insurance provider to confirm whether your plan extends coverage for therapeutic massage. Inquire about specific details such as eligibility for benefits, any prerequisites for a physician’s referral, lists of endorsed massage therapy providers, session limits, and applicable copays or deductibles. Confirming these details is the first critical step to getting your therapeutic massage covered by insurance.

  2. Consult with a Healthcare Provider

    Arrange an appointment with your primary healthcare provider to discuss the potential health benefits of therapeutic massage for your specific condition. If they agree that therapeutic massage is necessary for your treatment, request that they write a prescription or a medical letter of necessity.

    This document should state the medical reasons for the massage and recommend a specific frequency and duration. This prescription acts as a bridge between your health needs and insurance policy requirements.

  3. Find a Qualified Therapist

    It is essential to guarantee that the massage therapist is licensed and meets the qualifications recognized by your insurance company. If your insurance requires the therapist to be part of a professional network or hold specific certifications, verify this information with the therapist before booking an appointment.

    Choosing a qualified therapist not only assures the quality of care but also facilitates the acceptance of your insurance claim, helping to get your therapeutic massage covered by insurance.

  4. Keep Detailed Records

    Document every step of your therapeutic journey, starting from the prescription from your healthcare provider to every massage session you attend. Save all receipts, clinical notes, and any written recommendations from your healthcare provider.

    It’s also wise to keep detailed records of your condition before and after the sessions to demonstrate the massage’s medical necessity and effectiveness. These documents will be essential when submitting your claim, as well as providing evidence in case of disputes.

  5. Submit Your Claims

    Fill out all necessary insurance claim forms with accurate and complete information. Attach all required documentation, such as the prescription from your healthcare provider, detailed receipts from the massage therapist, and any other supporting medical records.

    Review your insurance company’s submission guidelines to ensure all documentation is accurately completed and submitted within the designated timeframe. Send your claim via the method specified by your insurance, whether online, by mail, or through fax, to help get your therapeutic massage covered by insurance.

  6. Follow Up

    After submitting your claim, keep in touch with your insurance company to monitor the status. Insurance companies typically provide a claim number that you can use to check the progress online or over the phone. If the processing time seems overly long, contact the company for an update. Be ready to answer any additional questions or provide further documentation if requested by the insurance adjuster.

  7. Appeal if Necessary

    If your claim is denied, request a written explanation from your insurance company detailing the reasons for the rejection. Review this explanation carefully and consult with your healthcare provider to understand the basis of the denial. If you believe the therapy is medically necessary and that the denial was unwarranted, prepare to appeal the decision.

    Collect additional evidence, such as more detailed letters from your healthcare provider or new medical research supporting the use of therapeutic massage for your condition. Submit your appeal following your insurer’s procedures, and be prepared for potentially multiple rounds of appeals.


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Therapeutic massages are not typically covered by Medicare unless they are incorporated into a covered physical therapy treatment plan and not billed separately. While traditional Medicare does not include massage therapy in its coverage, some Medicare Advantage plans may provide additional benefits, including massage therapy, with less stringent criteria. However, coverage and eligibility may vary depending on the specific plan.

Yes, you can typically choose any massage therapist to perform a therapeutic massage. However, for your therapeutic massage to be covered by insurance, the therapist typically needs to be licensed and meet your insurance provider’s criteria. It’s important to verify this with both your insurance and the massage therapist before starting treatment.

If a doctor prescribes massage therapy to treat a specific medical issue like pain or injury, then it can be considered a medical expense. But if you’re getting a massage just for relaxation, it might not count as a medical expense.




By following the steps outlined above and consulting with both your healthcare provider and insurance company, you can navigate the process with greater ease and confidence. Moreover, the key to getting your therapeutic massage covered by insurance lies in understanding your policy, obtaining the necessary medical documentation, and choosing a qualified therapist. If you’re ready to experience the transformative effects of therapeutic massage, reach out to the Spa Experience Siesta Key for a session tailored to your needs. Contact us now!